Terms & Conditions

These Terms & Conditions govern your enrolment in and use of our courses, study materials, books, live classes, recorded lectures, tests, the Inspire English Planet mobile application ("the app") and other services.

1. Course Enrolment

By purchasing or enrolling in any course, you agree to these Terms & Conditions and confirm that the information provided by you is accurate.

2. No Refund Policy

All course purchases are final. We do not offer refunds, cancellations, transfers or exchanges after enrolment/payment, irrespective of whether the student has accessed, attended or used the course content.

3. Course Prices & Discounts

Course prices, offers, discounts, coupons and promotional schemes may change from time to time. Discounts may be introduced, modified or withdrawn at any time.

If a student purchases a course at an earlier price and the same course is later offered at a lower price or under a discount, the difference in price will not be refunded, adjusted or compensated.

4. Course Content & Inclusions

Books, hardcopy study material, PDFs, video lectures, live classes, tests, chat and other resources are course-specific inclusions.

Not every course necessarily includes hardcopy books, live classes or chat, and purchasing a course does not automatically entitle the student to receive them unless they are specifically mentioned as included in that particular course.

Similarly, books may be available for purchase separately where applicable.

5. Hardcopy Book Delivery

Where hardcopy books are included with or purchased for a course, books are normally dispatched within 6–7 working days.

In case a book or particular title is temporarily out of stock, dispatch may take approximately 15–20 working days or longer depending on availability and printing/restocking timelines.

Delivery timelines may also vary due to courier services, logistics, holidays, unforeseen circumstances or incorrect/incomplete address details provided by the student.

6. Intellectual Property

All lectures, videos, live classes and their recordings, PDFs, books, notes, MCQs, test material, designs and other course content are the intellectual property of Inspire English Planet and/or its respective owners.

Copying, recording, screen-recording, taking screenshots for distribution, reproducing, reselling, sharing, uploading, distributing or commercially using course content without written permission is strictly prohibited.

7. Account & Course Access

Course access is personal and intended only for the enrolled student. You sign in with your registered phone number and a one-time code; do not share your codes or your device with anyone.

Sharing login credentials or allowing another person to access the course may result in suspension or termination of access without refund.

For security, a live class can be watched on one device at a time per login; opening it on another device stops it on the first.

8. Course Schedule & Content Changes

Course content, class schedules, timetables, faculty, number of classes, study plans or other course components may be modified, updated or rearranged when required for academic or operational reasons.

9. Chat & Community Rules

Where a course includes chat (doubts, class groups and chats with classmates), use it only for studies and be polite and respectful to teachers and other students.

Do not send abusive, offensive, obscene, threatening, misleading or unlawful content, spam, advertisements, or anyone's personal details (phone numbers, addresses, links or social media handles). Do not harass or bother other students. A chat with a classmate starts only after they accept your request, and it may close automatically if it is not used.

All chats are recorded. Our staff may read doubts and group chats, and may read a chat between students if it is reported or if our administrator requests its history for a safety or disciplinary reason, as described in our Privacy Policy.

We may remove messages, close chats, pause a student's chats, or suspend access, without refund, if these rules are broken. You can report or block another student at any time.

10. Live Classes & Videos

Live classes are one-way broadcasts by our teachers; students take part through the chat where available. Videos and live classes may show your name or number as a watermark to protect the content. Recording, re-streaming or sharing live classes or videos is prohibited. Live class timings may change; we will try to inform you in advance through the app.

11. Tests & Results

Tests must be attempted honestly and by the enrolled student only. We may cancel or withhold a result, or suspend access, in case of unfair means. Scores and ranks shown in the app are for guidance and practice.

12. The App, Notifications & Third-Party Services

Keep the app updated to the latest version from the official store; older versions may stop working. The app may send notifications about classes, tests, chats and updates; you can turn them off in your phone's settings.

Connecting your YouTube account is optional. Lessons hosted on YouTube are also subject to the YouTube Terms of Service. Payments, video hosting and messaging may be provided by third parties under their own terms.

13. Technical Issues

We are not responsible for temporary interruptions caused by internet connectivity, third-party platforms, device issues, maintenance, server problems or circumstances beyond our reasonable control. Reasonable efforts will be made to resolve such issues.

14. Use of Name, Photograph & Results for Promotion

By enrolling in any course or batch with Inspire English Planet, you grant us permission and consent to display your name, photograph, rank, and selection result on our website, mobile application, social media channels, advertisements, and promotional materials upon your selection or success in any exam/test.

The profile photo you add in the app is used only inside the app and is not used for promotion without your separate consent.

15. Suspension & Termination

We may suspend or end your access to the app, chat, live classes or any course, without refund, if you break these Terms & Conditions, misuse the services, or act against other students, teachers or the content.

16. Privacy

How we collect and use your information is explained in our Privacy Policy, which forms part of these Terms & Conditions.

17. Governing Law

These Terms & Conditions are governed by the laws of India. Any dispute shall be subject to the jurisdiction of the courts at Abohar, Punjab.

18. Changes to Terms

We reserve the right to update or modify these Terms & Conditions from time to time. The latest version will apply to continued use of our services.

19. Contact Us

For questions about these Terms & Conditions, contact Inspire English Planet at rahejasunita68@gmail.com or +91 97790 03611.

20. Acceptance

By purchasing or enrolling in any course, or by using the app, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

Last updated: 4 November 2026